Terms of Sale and Use

LAURELS is a brand of NGEN Art Co. (“LAURELS,” “we,” “us”). These terms cover anyone who uses wearlaurels.com, whether you’re browsing, building a free preview, buying for yourself or buying a gift. Sections 3 through 9 apply when you place an order, section 10 applies to gifts, and the rest applies to everyone. By using the site you agree to these terms and to our Privacy Policy.

You don’t need to buy anything to explore the site, connect a fitness account, upload a GPX file, or build a preview of your shorts. Previews are free. A preview isn’t an order, and it doesn’t hold a spot in a run, a price or a ship date.

If you connect an account or upload a file and don’t order, we use that data only to show you your preview. We delete it, both on our servers and in your browser’s storage for the site, within 7 days, or sooner if you disconnect or ask us to. You can disconnect at any time from the site, from the connected service’s own settings, or by emailing info@wearlaurels.com.

When you use the site, please only connect accounts and upload files that are yours or that you have the owner’s permission to use. Don’t scrape the site or use bots against it, don’t try to get around its security or limits, don’t use it to collect anyone else’s data, and don’t use it for anything unlawful. We may block access for anyone who does.

If you join the waitlist or sign up for updates, we’ll email you about LAURELS. Every email has an unsubscribe link.

Each pair of LAURELS shorts is embroidered for one runner from the run details that runner provides. Nothing is made until an order is placed, and before you pay you see your pair in 3D with every stitched line on it. For a gift sent as a link, the runner sees it before they submit. We make it as shown. Because each pair is one of a kind, our cancellation and return rules are different from a regular store. Please read section 6 and section 8.

Orders are open since November 1, 2026, and each pair is made to order. The price is $109 USD per pair. Standard shipping in the United States is $7 per order. Sales tax, if any, is added at checkout. You pay in full when you order.

If we list a wrong price or a pair becomes unavailable, we may cancel the order and refund you in full. Promo codes have no cash value, can’t be combined unless we say so, and can end at any time.

Before you pay, we show you your pair in 3D with every stitched line on it. Please check every detail, including the course, race name, date, distance, finish time, bib and any dedication. We stitch what you order and don’t check it against official results.

If you need to change a detail after you order, reply to your order email before the pair goes into production and we’ll change it. Once it’s in production it can’t be changed. We check every order by hand before it goes into production, and if something looks wrong to us, we’ll write to you first.

You can cancel for a full refund any time before your pair goes into production. Use the link on your order page, or email orders@wearlaurels.com with your order code. Once the pair is in production the order can’t be cancelled, except as described in section 7. Refunds go back to the card you paid with.

We ship within the United States only. Every pair in this first run ships by December 8, 2026.

If we can’t ship by the date we gave you, we’ll email you before it passes with a new date and the reason, and you can choose to wait or to cancel for a full refund. If the new date is no more than 30 days later and you don’t reply, we’ll take that as a yes. If it’s more than 30 days later, we’ll cancel and refund your order unless you tell us you’d like to wait. Either way, you can cancel for a full refund any time before your pair ships.

Delivery times after shipping are the carrier’s estimates. If a package is lost or arrives damaged, tell us within 14 days of the expected delivery date and we’ll replace the pair or refund you. If an address entered at checkout or claim is wrong, we’ll help reship it, though the extra shipping may cost you.

Because each pair is made for one runner, we can’t accept returns or exchanges for a change of mind or a different size. Please check the size chart before ordering.

If a pair arrives with a defect, we’ll make it right. A defect means stitching that doesn’t match the design you ordered, a flaw in the material or sewing, or a different size or cut than was ordered. Email orders@wearlaurels.com within 30 days of delivery with the order code and a photo, and we’ll remake the pair or refund the order. Normal wear, washing damage and details that match the design you ordered aren’t defects.

Your run data is yours. By ordering, you confirm the run details are your own or that you have the runner’s permission to use them, and that any text you add doesn’t infringe anyone’s rights. We may decline to stitch text that is hateful, uses someone else’s trademark, or that we otherwise won’t put on a product, and refund you if we do.

We use run details only to design, make, ship and support the order. If you connect a fitness account, we read the activities needed to build your design, keep that raw data for no more than 7 days, and delete it once your design is saved. We keep the design you ordered (the stitched course line, race, time and training totals) with the order so we can make, remake and support it, and for our tax and business records. We don’t use run data to train AI, we don’t show it to anyone else, and we don’t use a design, run data or photos of your shorts in marketing without your written permission. Our Privacy Policy has the details, including how to ask us to delete your data.

When you buy LAURELS as a gift, you’re the buyer and the person you’re giving it to is the runner. You can fill in their race yourself, or pay at checkout and get a gift link to send them. Anyone who has the link can fill in the gift, so only share it with the runner.

The order belongs to you as the buyer, and it ships to the address you give at checkout. You can cancel it for a full refund any time before the pair goes into production, and every refund goes back to your original payment method. We’ll let you know when the runner has filled it in and when it ships.

The runner fills in the gift by opening the link and putting in their race, the names and their size. Any run data they connect or upload is used under section 9, which means we use it only for their pair. The runner checks the pair and submits it, and we make it as shown.

Gifts filled in by December 1, 2026 ship by December 8, 2026. Gifts filled in later stay open and ship after that, and we’ll give the new ship date then. If a gift hasn’t been filled in within 90 days of purchase, we’ll email you, and if it’s still not filled in 14 days after that we’ll cancel it and refund you in full. We can reissue a lost gift link to you on request.

The LAURELS name, logo, layouts and graphics belong to us. Buying a pair doesn’t give you the right to copy or resell the design.

If you connect a third party service such as Strava or Garmin, or upload a file exported from one, that service is run by its own company under its own terms. LAURELS is not affiliated with, endorsed by or sponsored by any of them. We aren’t responsible for their availability or for the accuracy of the data they provide. Those services provide their data as is and make no promises or warranties to you about LAURELS. You can disconnect them at any time.

Apart from the promises in these terms and any rights the law gives you that can’t be waived, the site and products are provided as is. To the extent the law allows, our total liability for any claim about an order is limited to the amount paid for that order, and for anything else about the site it’s limited to $100. We aren’t liable for indirect or consequential losses. Nothing here limits rights you have under consumer protection law.

Please email us first. Most problems get fixed fastest that way, and before you dispute a charge with your bank. These terms are governed by New York law. Any dispute goes to the state or federal courts in New York County, New York, though either of us can bring a claim in small claims court where you live.

We may update these terms. The version posted when an order is placed applies to that order, and for gifts that’s the version posted when the buyer paid.

Orders, gifts, cancellations and defects at orders@wearlaurels.com

Everything else, including data and disconnect requests, at info@wearlaurels.com